Photo of a computer monitor next to a desktop computer tower.

We've all been there, busily working through that to do list and then something completely unexpected gets thrown our way. That was exactly what happened recently at work. It was late in the afternoon and I was trying to get a number of things done before the end of the day. Suddenly, my boss stopped in with a gentleman who was in need of assistance. She explained that he was working up until about 2 weeks ago when he was let go due to budget issues. He was once receiving SSDI benefits and now wasn't sure what to do at all. Thinking that I could help him with the benefits issue and possibly assist him in finding another job, she left him with me. And, did I forget to say he was deaf and did not read lips?